This policy covers all data that is shared by a visitor with us whether directly via www.showandtelluk.com or via email.
1. Who collects this data
Show And Tell is the trading style of Show And Tell Productions Ltd a company registered in England & Wales. Company Number 10447346 and VAT Number 138998544. This company collects the data that is passed through this website. Contact details can be found at the bottom of this page.
2. What information do we collect
In operating our website we may collect and process the following data about you:
— The personal information we collect might include name, address, email address, billing address, delivery address, IP address and information regarding what pages are accessed and when.
— If you make an online purchase through our website, your card information is not held by us, it is collected by a third party ticketing agency.
— Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data. Show And Tell utilise Google Analytics to collect information about visitor behaviour on this website. Show And Tell stores information about what pages you visit, how long you are on the site, how you got here and what you click on. The analytical data does not personally identify you and is unable to specifically be linked to any personal information, for example name and address.
— Information that you provide by filling in forms on our website, such as when you register to receive information such as a newsletter or contact us via email.
— Information provided to us when you communicate with us for any reason via electronic mail or telephone.
3. How we use your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
— To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information. You may unsubscribe from any marketing emails at any time, this will always be on every single marketing email we send out.
— If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
4. Storage of data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any personal information you enter into registration forms on the Application. The encryption process protects your information, by scrambling it before it is sent to us from your computer. We also make commercially reasonable effort to ensure the security of your personal information on our system.
Unfortunately, no method of transmission over the Internet or electronic storage is 100% secure. While Show And Tell does strive to use commercially acceptable standards to protect personal information, we cannot guarantee absolute security. If you have any questions about the security of your personal information, please contact us.
5. Third parties
We will not pass your details onto any third-party provider.
— Our mailing list is hosted by MailChimp, a secure GDPR compliant third-party.
— Our opt-in forms are hosted by WordPress and GetSiteControl, which are both secure GDPR compliant third-parties.
— Purchases made within our website are handled by SeeTickets, a secure GDPR compliant third-party ticketing agency.
– Links to external websites (typically venue direct box offices) are unfortunately outside of our complete control from being GDPR compliant. Should you have any concerns about any website or box office you have seen or purchased tickets to an event presented by Show And Tell, please contact us.
Access to information and the right to be forgotten
The General Data Protection Regulation (GDPR) and the Data Protection Act (1998) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below. We will happily supply the data.
The ruling also gives the user the right to have all data deleted, and to opt-out to all marketing communication. To withdraw your consent from being contacted, you can either unsubscribe from each mailing list email that is sent from us (this is always found at the bottom of the email) and we will not contact you from that point onwards.
We welcome any queries, edits, omissions or erasure of your data, comments or requests you may have regarding this policy please do not hesitate to contact us at firstname.lastname@example.org
If you would prefer to write to us then our contact address is:
Show And Tell
14a Iliffe Yard
London, SE17 3QA